General FAQ's
Where is ibis Adelaide located?
Ibis Adelaide is located at 122 Grenfell Street in the Adelaide CBD, next to Rundle Mall. Adelaide Oval and the Adelaide Convention Centre are also within walking distance, and the University of Adelaide is approximately 500 meters away.
What time is check-in and check-out?
Check-in is from 2:00 pm and check-out is by 11:00 am. Early check-in and late check-out may be available on request, subject to availability.
Can I store my luggage before check-in or after check-out?
Yes, luggage storage is available. Please speak with reception when you arrive or before you depart.
Is parking available at ibis Adelaide?
Secure public parking is available nearby at Rundle Place Car Park and U Park on Wyatt. Charges apply unless parking is included in your booked package.
Is breakfast included in my stay?
That depends on the rate or package you book. Please check your booking confirmation for inclusions. If breakfast is not included, a buffet breakfast is available at ibis Kitchen for an additional charge.
What time is breakfast served?
Breakfast is served at ibis Kitchen from 6:30 am to 10:00 am Monday to Friday, and 7:00 am to 11:00 am Saturday and Sunday.
Does ibis Adelaide have a restaurant and bar?
Yes. ibis Kitchen serves breakfast, weekday lunch and dinner. You can also enjoy a drink at Level One Bar, while Grab & Go options are available 24/7.
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the hotel.
Does ibis Adelaide have a gym?
Yes. Guests have access to the hotel’s 24-hour gym on Level 2.
Are laundry facilities available?
Yes, self-service laundry facilities are available. Please ask reception for their location and current charges.
Do the rooms have a mini-fridge?
Yes, guest rooms include a mini refrigerator.
Does ibis Adelaide have accessible rooms?
Yes, accessible rooms are available. Please contact the hotel before booking to discuss the features you need and confirm availability.
Are connecting rooms available?
Yes, connecting rooms are available. Please request them when booking; allocation is subject to availability.
Is ibis Adelaide a non-smoking hotel?
Yes, ibis Adelaide is a non-smoking property. Smoking is not permitted in guest rooms or indoor hotel areas.
How far is ibis Adelaide from Adelaide Airport?
The hotel is approximately seven kilometers from Adelaide Airport. Travel time depends on traffic and your mode of transport.
What is the cancellation policy?
Cancellation terms depend on the rate and booking channel you choose. Please check your booking confirmation for the conditions that apply to your stay.
Does ibis Adelaide have a pool?
No, ibis Adelaide does not have a pool.
How close is ibis Adelaide to Adelaide Oval?
Rundle Mall is just around the corner, approximately a two minute walk from the hotel.
Is ibis Adelaide family-friendly?
Yes. ibis Adelaide welcomes families and offers room configurations including twin and interconnecting rooms. Please contact the hotel to discuss the best option for your family; interconnecting rooms are subject to availability.
Are pets allowed at ibis Adelaide?
Pets are not permitted at ibis Adelaide. If you’re travelling with an assistance animal, please contact the hotel ahead of your stay so the team can assist with your arrangements.
Meetings & Events FAQ's
Does ibis Adelaide have meeting and event spaces?
Yes. ibis Adelaide offers flexible spaces in the CBD for meetings, workshops, training sessions, conferences and social events.
What types of events can ibis Adelaide host?
Our spaces can be arranged for board meetings, workshops, training sessions, conferences, product launches and networking events. Share your plans with our events team, and they can recommend a suitable space.
How many guests can your event spaces accommodate?
Capacity depends on the room and seating style. The Think Tank accommodates up to 100 guests in theatre or cocktail style. Our events team can recommend a space based on your guest numbers and preferred setup.
Do the meeting rooms have natural light?
Yes. Natural light is a feature of ibis Adelaide’s meeting and event spaces.
Can you arrange different room layouts?
Yes. Depending on the space, layouts include boardroom, classroom, theatre, U-shape, banquet and cocktail styles.
Can you accommodate breakout sessions?
Multiple meeting spaces are available. Please ask our events team about room combinations for a main session and smaller group discussions; options depend on availability.
Is audiovisual equipment available?
Yes. Options include large screens, microphones, presentation tools, whiteboards and conference Wi-Fi. Please share your requirements when enquiring so the team can confirm what is available in your chosen room.
Can ibis Adelaide host a hybrid meeting?
Hybrid capabilities are available in The Engine Room and The Think Tank, with options available on request in The Hub. Please discuss your technical requirements with our events team before booking.
Are meeting packages available?
Yes. Day Delegate Packages are available, and our team can discuss a package suited to your event.
Can catering be arranged for my event?
Yes. Catering can be tailored to your event. Let our team know your schedule, guest numbers and dietary requirements when requesting a proposal.
Can you tailor the event setup and package?
Yes. Our team can discuss your preferred menu, room layout and audiovisual requirements to create a package that suits your event.
Can accommodation be arranged for event attendees?
Yes. Group accommodation rates may be available for event attendees, subject to availability.
Is parking available for meeting attendees?
Public parking is available near the hotel at Rundle Place Car Park and U Park on Wyatt. If parking is important for your event, please raise it when requesting a quote.
Can I view the event spaces before booking?
Please contact our events team to enquire about arranging a site inspection. You can also include this request in the event enquiry form.
How do I request a meeting or event quote?
Complete the Request for Proposal form with your preferred date, guest numbers, room setup and any catering or audiovisual needs. The team will contact you to discuss the options.