ACCESSIBILITY

Our team is trained to respond with sensitivity, flexibility and professionalism to ensure an inclusive and comfortable experience for all. During the booking process, we actively seek to understand guest requirements—whether accessibility, language, dietary or cultural. Where information isn’t provided in advance, our reception and events teams are equipped to ask respectful, thoughtful questions to help deliver personalised support.

We offer Special Access Rooms designed with comfort and independence in mind. These feature accessible bathrooms, step-free entry, wider doorways, roll-in showers with grab bars, accessible toilets and sinks, and ample space for wheelchair maneuverability.

Our commitment to inclusivity is reflected in how we prepare, welcome, and care for every guest—ensuring equal access and a seamless stay.